The Woodware Company, dba:
Customer Internet Privacy Statement & Disclaimer
Protecting your privacy is important to us. We hope the following
statement will help you understand how
collects, uses and safeguards the personal information you
provide to us through our site.
information is being collected online?
When our customers BROWSE
our Web site, we do not
collect any information nor do we place
"cookies" on your computer.
B. We do track how many
visitors browse our site and where, within the site, they browse but
nothing of a personal nature about the visitor.
C. When our customers make a
purchase, the information is collected for us by PayPal, the funds
collection site used by E-Bay and other on-line retailers because of
the secure service they
provide using the industry standard
Secure Sockets Layer (SSL) protocol that encrypts personal
information being transferred over the
Internet for our customers as well as us. We do not ask
for personal information via e-mail.
1. The information you, our customer, provide within PayPal is used by
us to fill your order and
communicate with you in relationship to it.
2. We also place your e-mail address on an e-mail list used STRICTLY
BY US to let you know
when we have new products.
a. This list is NEVER sold or shared with other companies or
individuals for any reason.
b. To opt out of our e-mail list, simply reply to any of our e-mails
to you and request removal.
We will gladly remove you with an apology for the inconvenience in a
return (and final)
e-mail from us to you so you know we received your request and are
acting on it.
3. We request that you provide us with a phone number in the special
instructions blank in
PayPal at the time of your purchase.
a. This will NEVER be used for anything other than to communicate with
you about that
particular order. It is never shared with anyone and is not kept in
any database list.
A. Our e-mail address is
clearly listed on the home page of our site. Feel free to
contact us about
orders or to make inquiries of any type related to the site, including
the availability of items
prior to purchase or inquiries as to the status of your order.
B. Our phone number is
(865)436-5232. If we are not in, either leave a message on the
machine or follow any instructions we might leave on the answering
message as to another
contact number (we are sometimes out of town but always leave contact
appropriate). We will return your call as promptly as possible.
C. Our mailing address is: P.
O. Box 148, Gatlinburg, TN 37738-0148.
D. Should you be in
Gatlinburg, our street address is Elks Plaza, Suite 4 (the sign over
says "Crafts and Fine Art"), 968 Parkway, Gatlinburg, TN 37738.
Please DO NOT use this as
a mailing address unless personally instructed to do so by us.
Using it will result in a delay in our
getting back to you.
III. Employee access to information:
A. Our employees are members
of our family and we all handle orders. We do not feel the
information is in jeopardy. If you are uncomfortable with this,
contact us (see II. above) and we
will be happy to explain and try to relieve any fears you may have in
Please be aware that variations occur in hand-made items. This
cannot be avoided and we cannot be held
liable for them. We
make every effort to provide a quality product as close to those
pictured on the web site as
depicted on the site can vary due to the individual monitor they are
viewed on. We make our own
stain and, although it may
vary from batch to batch, we do not offer that variation as a choice -
it is just a dark
brown. We do not take
orders to make our items in a different size than that offered.
Generally speaking, it is
not cost effective for us or
our customer since the entire shop must be set up to do just that one
The Fine Art larger prints are offered only without mats or frames.
The 5"x7" prints, matted to 8"x10"
frame size, are only offered
matted with only the mat colors described.
We no longer offer to special cut switchplates. The plates we
offer are standard sizes cut with the same
spacing as the plastic ones.
You should be able to adjust the switches within the box behind the
plate so they
fit our plates (we send
instructions for this). As long as the plate you received from
us is a standard design and
color, and undamaged, you may
return it within 30 days of your purchase.
When you select "Sports", you will be forwarded to our sports web
www.SportsNutz.net. You will
find a separate Privacy and
Disclaimer page for that site.
V. We assume no responsibility for anything any
of our "affiliate sites" do. We only offer a link to their site
our customers who are
VI. Any changes in
this policy will always appear on this page. The latest update was: